0049 - (0)2962 2350 info@hauserlen.com

Payment and cancellation policy

Payment and cancellation policy Hotel Haus Erlen

Deposit

  • After booking you must pay 50% of the total price in advance.
  • After booking you will receive an e-mail from us containing the account details for the payment.

Cancellation

  • You can cancel free of charge up to 30 days before arrival.
  • If canceled up to 30 days before arrival you will receive the amount of the deposit back.
  • Cancellation 30 days or less before arrival? Then we will charge you 50% of the total price.
  • If you do not show up on the arrival date we will charge the total price.